Frequently asked questions
HOW CAN I SUBMIT THE PHOTO?
To send a photo you should use the "Submit Image" button at the top of the main page or just send it to firstname.lastname@example.org
HOW TO ORDER PORTRAIT COOKIE CUTTER?
1. Select the number of cutters you’d like to make in the drop down menu and purchase item/items.
2. After checkout send me the photo/photos to email@example.com (please include your order# in the message).
3. Before printing I will send you a preview to see the design and make any changes if necessary.
HOW TO ORDER GIFT CERTIFICATE?
1. Please choose the option "Gift Certificate" and add it to your shopping cart.
2. After checkout I will send you the certificate to your e-mail address. Gift certificate with unique number and instruction on usage is sent via emai (not via post).
WHAT IS YOUR PROCESSING TIME?
Processing time varies from 1 week, depending on the complexity of your request and current workload.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide. All European order will be shipped from Italy.